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How 888okx Handles Your Personal Information

Your account data belongs to you. This page explains exactly what 888okx collects, why we collect it, how it is stored, and how you can request changes or deletions — covering everything from your registration details to the wallet information you use when transacting…

Account data protectionDANA, OVO, GoPay wallet privacyYour right to access and deleteCookie and session controlsDirect contact for data requests

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REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

If you have a question about this policy, want to update the details on your account, or need to submit a formal data request, our support team is available through the channels below. When contacting us about a data matter, include your registered email address and the e-wallet reference — DANA, OVO, or GoPay — associated with your account so we can verify your identity and locate your record quickly.

Live Chat Open the chat widget inside your account dashboard. Describe your data request and our team will guide you through the verification steps needed to process it.

Email Support Send your data access, correction, or deletion request to our support address. Include your registered account email and your linked e-wallet type for faster verification.

Account Help Centre Log in, head to Account Settings, and select Privacy or Data Request. From there you can download your data summary or flag a specific correction directly.

What Data We Collect and Why It Matters

888okx Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with 888okx, we collect the details you submit during registration — your name, email address, date of birth, and the e-wallet identifier linked to your chosen payment method, whether that is DANA, OVO, or GoPay. We also log session data such

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as your device type, IP address, and login timestamps to protect your account from unauthorised access. Transaction records tied to your DANA, OVO, or GoPay deposits and withdrawals are retained for financial reconciliation and fraud prevention purposes. We do not sell your personal data to third
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parties for marketing. Data shared with payment processors is limited strictly to what is needed to complete a transaction. All data handling is subject to applicable Indonesian regulations and is available only where local law permits. You can request a copy of your stored data, ask
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us to correct inaccurate details, or submit a deletion request through the contact channels listed further down this page. We aim to respond to verified data requests within a reasonable timeframe.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Protecting your account information is an operational priority, not an afterthought. We apply SSL encryption to all data transmitted between your device and our servers, covering login sessions, payment confirmations via DANA, OVO, or GoPay, and any profile updates you make. Our internal access controls mean only authorised team members can view account-level data, and only when a verified support case requires it. Data retention periods are tied to regulatory requirements and account activity — we do not hold information beyond what is needed.

SSL Encryption

Every connection to your account — including DANA, OVO, and GoPay transaction confirmations — is protected by SSL. Your data is not readable in transit.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to improve account navigation. You can manage or clear cookies through your browser settings at any time.

Data Retention Policy

We keep your account data only as long as required by applicable regulations or active account status. Once a deletion request is verified, we remove non-essential records within a reasonable period.

Access Control

Your personal details and wallet records are restricted internally. Staff access to account-level data requires a verified support ticket and is logged for audit purposes.

Frequently Asked Questions About This Policy

These are the questions we receive most often about data, account privacy, and your rights as an account holder on 888okx. If your question is not covered here, reach our team through live chat or email and we will respond with a specific answer.

We store your name, email address, date of birth, and the e-wallet identifier you link at registration — DANA, OVO, or GoPay. We also retain login timestamps and device session data for account security purposes.

Your e-wallet details are shared only with the payment processor needed to complete your transaction. We do not pass wallet references to third-party marketers or unrelated services.

Log in, go to Account Settings, and select the Data Request option. Alternatively, contact us via live chat or email with your registered address and linked e-wallet type for identity verification.

Yes. Submit a deletion request through Account Settings or contact support directly. We will verify your identity first, then remove non-essential records within a reasonable timeframe as permitted by applicable regulations.

We use session cookies to maintain your login and analytics cookies to understand navigation patterns. You can disable or clear cookies through your browser settings; some account features may be affected if session cookies are blocked.

Yes. The same data handling practices apply across all regions where access is permitted. Availability of our services depends on local law — please check whether access is eligible in your region before registering.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal App888okx App InfoOcean Pearl Reels

How 888okx Handles Your Personal Information

How to Contact Us About Your Data

How We Protect and Manage Your Information

SSL Encryption

Cookie Controls

Data Retention Policy

Access Control

Frequently Asked Questions About This Policy

01 What personal information does 888okx store when I register?

02 Is my DANA, OVO, or GoPay account number shared with anyone?

03 How do I request a copy of the data 888okx holds about me?

04 Can I ask 888okx to delete my personal data?

05 How does 888okx use cookies and can I turn them off?

06 Does this privacy policy apply to players in Jakarta and Surabaya the same way?

Privacy Policy

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